Giant Eagle Renovations in the Works?

Representatives from the grocer have not responded to requests for comment. However, a renovation is still in the works, according to sources.

(File Photo) Credit: Colin McEwen
(File Photo) Credit: Colin McEwen

When the Pittsburgh-based Giant Eagle began discussions for its GetGo gas station last year, officials from the grocery chain said plans for a renovation for the existing store would be considered.

More than a year later, there’s still no word from the grocery store chain. Representatives from the grocer have not responded to requests for comment.

However, a renovation is still in the works, according to sources.

Early last year, the company unveiled plans in Strongsville to build a Market District store — an upscale, 110,000-square-foot grocery store that includes a restaurant, pharmacy and a vast array of prepared foods.

At least a few Lakewood residents are looking for some improvements — or an alternative.

“There is plenty of competition at the low end and none at the high end,” said one resident, who recently contacted Lakewood Patch looking for answers.

An employee told Lakewood Patch that any plans for a major overall have been "called off."

The city hasn’t received any firm plans from the store. 

“Giant Eagle is currently evaluating which stores they’re going to invest in,” said Dru Siley, the city’s director of planning and development. “I would expect that they will be investing in the Lakewood location, but there may not be any action until next year."

Siley said he expects that it would be the same model with “just an update.”

ian king October 15, 2013 at 07:54 AM
Anyone who shops at Lakewood's Giant Eagle/Ego is making a choice to support a company that really doesn't care about this town at all - except for the profits it makes. The Giant Ego Grocery on Detroit is consistently dirty = shelves, aisles, parking lot, etc.; has produce that makes even Sapell's produce section look fresher; has mean, rude and mostly unhelpful/unfriendly staff; has prices that are very high for low quality items; and, as this article states, has no intention or plan to improve/rehab an obviously grocery store in decline/seen better days, as they don't have - they almost have a monopoly on grocery shopping in Lakewood. Please shop at locally owned Nature's Bin (more a specialty grocery, but still has many great items, a clean store and a wonderful staff), or at Rocky River Heinan's which is a very clean store, has shelves that are never empty or disorganized/dirty, has great, fresh and very affordable produce, offers weekly specials that beat many prices at Giant Ego, has an unbelievably helpful and friendly staff, and is locally owned, managed and involved in many community benefits/charities. And both stores are investing BACK into the area. Nature's Bin just rehabbed the former McDonald's. Heinan's is going to open a grocery store in downtown Cleveland. These community investments alone are worth our supporting these local businesses. Where is Giant Ego's investment BACK into Lakewood? I laugh every time I see the current TV ad with one of the owners of this lousy/greedy grocery chain actually stating that she has been told Giant Ego has the freshest produce in the country - laughable, and a perfect example of corporate PR. I think the city should invite her to visit the Lakewood Giant Eagle/Ego store and checkout first hand the "freshest produce" in the country - NOT by miles!
ian king October 15, 2013 at 07:59 AM
BTW, any updates on the Whole Foods plan to build in Rocky River? If that ever happens, the Lakewood/RR choices of grocery shopping at Nature's Bin, Heinan's, Earthfare, and Whole Foods - well, no one would ever have to shop at Giant Ego again! You could buy your processed foods at Marc's or Drug Mart (locally owned) and then buy your produce at the other stores. Goodbye Giant Ego forever!
CMW October 15, 2013 at 08:29 AM
I am all for Heinen's and I'm guessing the new GFS on 117th will take some market share away from Lakewood's Giant Eagle, not to mention the upgraded Target on 117th that expanded it's grocery section. But from a company stand point, it doesn't really make sense for them to do a major upgrade to Lakewood location when there is the newer one already a short distance away (117th). As for Whole Foods, I'm betting there are quite a few families in Lakewood that wouldn't be able to shop there on a regular basis. I get that they're an organic/health food concept but $8.99/lb for a salad bar is ridiculous!
Chris October 15, 2013 at 09:07 AM
There was a recent article in the Plain Dealer that compared produce prices of the same items in local stores. Giant Eagle was either the highest, or second highest price. Heinen's was lower in price. The produce there is beautiful, a lot of it local and it is supporting a local company.
Ruth October 15, 2013 at 09:35 AM
Heinen's is exceptional in customer service and value. The Giant Eagle on Edgecliff (Warren Village Shopping area) is much better for produce and customer service than the one on Bunts. I go out of my way to use this one if I need something quick.
Lynne Hammes October 15, 2013 at 09:58 AM
Heinen's and The Bin are my stores of choice, for service, quality and community commitment. I use Giant Ego (Ian, love that appellation) for the pharmacy only. I have had dealings with the GE store manager about cultural sensitivity for the last two years and been completely ignored. Interesting that the gas station gets more attention than the store which is used by many more people.
Cory Roberts October 15, 2013 at 10:36 AM
I do my shopping at Marc's for staples and brand name stuff, meat at KK Portage Market, and produce at the farmer's market/Marc's (sometimes it's really good, other times ehhhh)/Nature's Bin. I find that combination works well and I can avoid that terrible store on Detroit that people are all too happy to hand over their paychecks to.
Tfacey October 15, 2013 at 12:31 PM
Giant Fecal aka The Big Dirty Bird
Torri K October 15, 2013 at 12:50 PM
I never go to Giant Eagle any more. The produce is shameful. Lettuce is wilted and looks old. I once ran in looking for bean spouts since I live only a block away, and they had a bag on the shelf that was a week expired and full of slime. I have never had a problem with unhelpful staff. These are Lakewood residents, for the most part, who need their jobs. I would welcome an update at this location. Many people take a bus, taxi, or walk to this location and we need a full service grocery to invest their BEST EFFORT here.
Ruth October 15, 2013 at 02:10 PM
Torri that was nicely said.
ian king October 16, 2013 at 11:44 PM
HI Torri - I wish my experiences with the staff at Giant Ego were like yours. I far too often stand at the deli and wait for anyone to assist me, and when they do, it is like pulling teeth - I am always polite and respectful - lots of thank yous - but I rarely get a heart felt response. I also wait and wait to be waited upon in the meat dept. The staff is a bit nicer there, but seem annoyed that I "interrupted" whatever they were doing. And at check-out, well, if anyone can state they have consistently positive experiences with the staff check-out cashiers, well, I want to meet you and shake your hand. And of course, the dreaded self-check out lines that on many nights are so busy with no staff in site to assist. And lets not forget the comments I hear a lot among staff complaining about their jobs, their bosses at GE, etc. It is just a disrespectful approach to customer service. Granted, I am sure many employees live in Lakewood who work at GE, but please, then, lets put on a smile, offer a thank you, and just be congenial - we all work hard at our jobs too!
ian king October 16, 2013 at 11:49 PM
Torri - I forgot to add, otherwise I completely agree with you on the produce and the need for a full service grocery. I believe the employee problems at GE have gotten worse since you last shopped there. I don't know what their salaries are, but it is obvious GE corporate wants to take every dollar they can for profit, and I am sure, leave their employees in the the dust. Anyone who walks into the Detroit Ave GE will be shocked at how run-down the place looks, the small, poor quality, limited selection produce area, the retro/dated deli display, the dirty aisles and dusty shelves, and the annoying check-out system. All in all, when we are lucky to have Nature's Bin, Heinan's, Marc's, and Earthfare in the hood, WHY would anyone shop at GE. Convenient location, but you pay high for low quality, and have a pretty awful horrible shopping experience.
Travis H October 17, 2013 at 06:48 AM
Sounds like a bunch of ppl who are just hating them just because they are a chain or not locally owned.i have never had a issue there. They are always helpful and clean.i get all my produce and meats there as well ...prepared foods are good as well...wish there was a GE Where I stay when I go away for work.


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