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Cox Cable Looks to Reach Deal With Raycom

Agreement couldn’t be reached by Jan. 1 deadline, meaning thousands of Cox customers in Lakewood — and Northeast Ohio — lost channels including WOIO and WUAB.

Until a deal is struck between Cox Cable and Raycom, thousands of Cox customers in Northeast Ohiowon’t have access to channels such as WOIO and WUAB.

On its website, WOIO explained that the TV station was “unable to reach an agreement with COX Cable” by the Jan. 1 deadline.

On Wednesday, Cox Cable offered some hope to customers.

“Cox is working hard to get WOIO and WUAB programming back in our lineup as soon as possible at a price that’s reasonable for our customers,” said Dana Nolfe, the Northeast Regional communications director for Cox Communications.

“Our primary goal is to provide quality programming at a good value for our customers.”

She said that Raycom — the parent company of WOIO and WUAB — is asking for a price increase that is “more than 200 percent higher than what was paid under the terms of our previous contract.”

“We’re actively negotiating to get the programming back at a reasonable price,” Nolfe added.

Lakewood residents — and thousands around Northeast Ohio — have taken their frustration to social media websites like Facebook and Twitter.

“We understand how frustrating this is for you,” according to the statement posted on WOIO. “We share your frustration. After all, you pay COX Cable 100 percent of your bill each month. Why shouldn't you get 100 percent of your channels?”

The station has been working to since October reach an agreement, “but so far have been unable to reach an agreement with COX Cable for the continued carriage of WOIO.”

ian king January 03, 2013 at 01:34 PM
Hey COX - since you are now denying me access to a national broadcast station CBS, are you going to adjust my cable bill to reflect this reduction in service to me? I want my cable plan to include CBS - it now doesn't and this is not what I agree to with my monthly payment to you - soooo, where is MY reduction in my monthly fee since you have no eliminated access to CBS? EVERYONE call COX and demand an adjustment to your monthly cable bill. Call the FCC and demand they take action against COX too. FIGHT BACK against corporate control cable - their only interests are their profits, not customer service!
Chris Olsen January 03, 2013 at 04:08 PM
dont know if it is accurate or not but i was told that the proposed increase was to amount to about 2 cents a day for each cox costumer......if that means 60 cents a month than i wonder what cox will be increasing our bill by....this will be interesting to find out...if anyone else out there has heard this please respond or enlighten the rest of us
Betty Karabinus January 03, 2013 at 05:07 PM
I also just spoke to WOIO and WUAB and they indicated the increase would be 2 cents per customer. I then called Cox to find out why their bleaps on TV are indicating a 200% increase. The person I spoke to said they are in negotiations and all they could do was report information that was given to them and he would not allow me to speak to any one that was a negotiator but assured me my concern would be passed on.
ian king January 04, 2013 at 04:27 AM
I think the media has it backwards ---- the increase WOIO/WUAB are currently negotiating is about 2 cents per subscriber to COX --- but COX will then increase each cable subscriber's monthly bill by 200%! I think consistently increasing their customer's cable bills while often decreasing cable station access is more realistically reflective of COX's past billing history and current PR campaign "to better serve" their cable customers! LOL
roger wite January 06, 2013 at 05:08 AM
Really Cox will increase the bill by 200%, and for a week of no service u are going to call the FCC? First off of companies like Cox don't flight programmers like Raycom ur bill will continue to rise more then normal and secondly dtv lost like 17 channels for almost a month in June channels like FX MTV, vh1, comedy central and not only did they not adjust the bill customers paid 20 a month for the remaining months if the contract. These companies are at the mercy of the programmers they charge more and get profits for commercials. Raycom even charging 1 cent more should be the issue you can get the channel for free with a darn antenna!

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