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COX Cable Drops WOIO

The cable service provider and TV station were unable to reach an agreement by the Jan. 1 deadline.

Thousands of Lakewood residents looking to watch TV shows such as NCIS were disappointed to learn the COX Cable had dropped WOIO, the local CBS affiliate, from its channel lineup on Tuesday. 

On its website, WOIO explained that the TV station was “unable to reach an agreement with COX Cable” by the Jan. 1 deadline.

Lakewood residents — and thousands around Northeast Ohio — took their frustration to social media websites like Facebook and Twitter.

“We understand how frustrating this is for you,” according to the statement posted on WOIO. “We share your frustration. After all, you pay COX Cable 100 percent of your bill each month. Why shouldn't you get 100 percent of your channels?”

The station has been working to since October reach an agreement, “but so far have been unable to reach an agreement with COX Cable for the continued carriage of WOIO.”

“This is particularly disappointing because all the other TV providers in our area have agreements with us and those Agreements are fundamentally similar to the one we have been negotiating with COX Cable.”

Residents upset with the move were encouraged to call the COX Customer Service line at 216-535-3344.

Looking to switch cable service providers? Here are a few options for Lakewood residents.

  • DirecTV, 1-888-777-2454.
  • DISH Network,1-800-823-4929.
  • AT&T U-verse, 1-877-631-9339.
  • Also, the station is still free over the air.
Phil January 02, 2013 at 12:25 PM
This area loves it's football. I wonder how many subscribers Cox will lose when people figure out they won't see the super bowl
Ruth January 02, 2013 at 02:41 PM
Interesting that WOIO just suggests that we change providers. Cox Cable blames WOIO. I already miss the Hallmark and Oprah channels from Cox. What is next to go? Not happy right now the way it stands.
Hol January 02, 2013 at 03:14 PM
I have to say Cox is a very expensive cable group and it's not good. I'm thinking of just watching TV online anymore...it's all there.
Paul Grimm January 02, 2013 at 03:26 PM
Hope they figure this out before March Madness. The entire NCAA tournament is on CBS.
Robert Solon January 02, 2013 at 03:58 PM
CBS probably doesn`t have enough repeats for Cox
Cschwind January 02, 2013 at 04:29 PM
So where do we find the CBS entire line up online
DLSJR January 02, 2013 at 04:50 PM
I had cox cable and it sucks compared to at&t. I can even watch tv from my verizon phone, never have but I can.
dant2590 January 02, 2013 at 04:55 PM
It's OVER THE AIR TV! It's FREE TV to those who have antennas! So why should COX be forced to pay an additional $120,000/month increase to carry it on their cable? I'm not a fan of Cox, but this pisses me off. I'm watching our local CBS channel for FREE while it's off the Cox lineup. Only thing I can't do is use the cable box DVR to record a show and watch it later.
Terrence Martau January 02, 2013 at 07:35 PM
We have ATT cable. Cox Cable doesn't even make a pretense at being competitively priced.
Linda in Ohio January 02, 2013 at 10:42 PM
After the Sandy storm, Cox sent out a cable crew in the dark and sleet to reconnect our cable. I won't change providers. Ever. Raycom is asking for a 220% fee increase. That's nonsense. I wonder what the WOIO/WUAB advertisers think about the number of households they've suddenly lost. Hope they're getting a partial refund.
ian king January 03, 2013 at 12:20 AM
Hi Linda - glad you had a positive Cox experience. I did not. I lost power for 5 days in Hurricane Sandy, as did thousands of other NE Ohio residents. When I called Cox to seek some kind of adjustment for not having access to cable for those well documented 5 days, I was told flat out, sorry, but at this time, we are not anticipating any refund/adjustments - even though thousands had no access to usage for 5 + days. Cox does not warrant my sympathy. It has monopoly control over my area and my only other choice is ATT as the building I live in will not allow Dish. Cox and other cable companies successfully bought out the govt. years ago in allowing them to have monopoly control in most areas of the country. I cannot get Time Warner even if I wanted to. They are a profit based company and don't believe a word about customer concern. Have you ever seen a cable bill drop? Have you ever seen your cable bill offer more for less? I doubt it. We were almost all forced to throw away our attennas years ago when the govt went to digital signals, and now this - no CBS access. What will be next - PBS, ABC? I for one don't believe most of what COX tells us - they are profit drive, corporate drive, and have a monopoly = their customers hands are tied. And COX, where is that civic minded adjustment to Hurricane Sandy victims? Oh, in your pocket, of course!!!
ian king January 03, 2013 at 12:27 AM
ANTENNAS??? what's that? COX like all other cable companies is a monopoly. They could care less what their customers want to see if it hurts their bottom line. I have lived in many areas of the USA and COX is by far the most expensive, least offerings cable company I have had. I would love to drop it, but there is no other alternative except ATT and they are usually not that great either. COX make huge profits every year and now withdrawing access to a national broadcaster like CBS is unheard of. What will be next - PBS, ABC, NBC? And btw, where was the COX discount or adjustment to the bills of all of us who had no cable access for 5+ days during Hurricane Sandy? I find it disgraceful that no adjustment to our cable bills was offered by COX. They pretend to be customer focused, but it is obvious by their actions, it is all about corporate profit.
Robert Mihaly January 03, 2013 at 07:03 AM
I can't stand WOIO's news, but CBS has most of the shows I like. COX has two options...return Channel 19, or lose me as a customer. The BS they're running in place of the usual programming on cable channels 4 and 6 doesn't convince me...especially in light of the lousy reception I've had for channels 9 through 13 for the past couple years, reception that is suddenly clear, without my having done anything about it. They wouldn't send someone out to check the connection on the pole when I complained. Maybe it's time for public cable.
ian king January 03, 2013 at 01:41 PM
Since COX is not providing us with a station that was part of our contract with them - essentially reducing service - where is the adjustment in my monthly COX bill? If I am receiving less service than I had initially signed on for, shouldn't there now be an adjustment to my monthly bill? CBS is not a small cable station - this is a NATIONAL BROADCAST station. To deny NE Ohio access to a national broadcast station is unheard of - where is Dennis Kucinich when we need him!!! DEMAND COX adjust your cable bill now that they are denying access to CBS. This is all about the bottom line of a monopoly cable company putting profits ahead of what their customers want and need. DISGRACEFUL behavior COX - you should be ashamed!
Tim January 03, 2013 at 02:44 PM
Simple solution folks...cancel cable. Get highspeed internet, and a device such as a Roku Box if youdo not have a smart tv. Then you can pay $8 per month for streaming from netflix, Hulu etc. Get a cheap pair of rabbit ears, and you will get all the local channels. Most of the channels on cable are a waste anyway! If you are paying $120/mo now, this solution should save you about $60 per month or $720 per year!

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